Written by Kate
Last update: Wednesday, Aug 15, 2018
Core Principals
- Event - when something happens with your customer. An example is when there is a "Transaction Failure" 
- Templates - you can make an "Email/Sms/Webhook" to send to your customers when an Event occurs
- Notification - is created when you have an Event connected to a Template.
-  What do the realtime payments notifications mean?
What you can do
You can configure your Notifications, and decide which Template you want to send off on which Event. 
- You can see your current events here 
- Click Actions > Test (to test your notifications happening). 
- Click Actions > Remove (to remove a notification) 
- Go here to see what notifications have been sent in the past 
- Sort by type, date, Event, status
- You can resend a Notification
- Download your past Notifications as a csv file
- Add an SMS or EMAIL Template here 
- Completely customize an EMAIL Template via our "Template designer" or "Raw Html"
- Edit existing Templates simply, go to Actions > Edit 
- Delete a template , go to Actions > Edit > Remove