Why are my subscriptions not being charged?

1. Your customer's card is failing and after X amount of retries you've configured, PayDock stops automagically charging your customer's card or bank account. How do I set how many times my customer's cards are retried after failing?
2. Your company's billing details may have expired and need to be updated with us.  How do I update my company's billing details with PayDock?

If you would like further assistance, get in touch with us at [email protected]